Chemistry does not happen in a vacuum, well, maybe high school chemistry does, it wasn’t my best subject. The chemistry I’m talking about is connection; the emotional or primal response people have to a person, place, or thing. It’s sensing as you walk into a place for the first time that you belong there. The voiceover in a commercial that makes you feel happy. The lines on a page that transcend ink on paper and instead become a battle cry or a love song.
Chemistry is the fuel in everything we do at Trampoline, because in the end getting market share isn’t about numbers it’s about hearts. Successful campaigns build loyalty and momentum, both of which are rooted in an emotional connection. It may be related to value or quality, but it is sustained by the relationship.
It’s ferreting out the words, colors, and placement that will allow an audience to feel the spark of connection, a literal pull to read more, get closer, and to commit. Keeping sight of the importance of chemistry is how we can let an idea we love or a font we think is beautiful be replaced by the elements that will mean the most to the gazes we want to hold. This is about us, as in more than one person, one agency, or one client.
A recent meeting at the studio to present creative had us crackling with anticipation. We had arduously pulled, poked, pared back, and refined a large project. At one point as the entire team was gathered around the table, Derek said, “You have too many wonderful things going on, we need to give a few of them more space to just be amazing.” He was right and we all knew it, but it was still daunting to edit. Hands grazed the paper, Staci said, “I just love what you’ve pulled out and how it feels.” We got quiet, Rob nodded. “I know you’re right, this is good. I can do that.” We stood around the table taking it all in and knowing that the changes would make it that much stronger.
“Chills. Gorgeous work,” and then murmurs of “beautiful” and “really great work” as we all walked back to our desks.
Sometimes I think it’s actually that struggle that is the best part, almost like a sub chemistry between the designers and writers. I believe that effort stays in the piece, invisible, but there.
As our friends from Double H reviewed the pages we waited. “It’s really…I love it.”
We laughed and exhaled and called for high-fives.